Last Updated: October 14, 2025
Thanks for shopping with The Decibel Crew.
All our products are digital downloads, so there’s no physical shipping involved at any point. Everything you order is delivered instantly after your payment goes through.
Once your payment is confirmed, you’ll be taken to a download page where you can get your files right away. You’ll also get an email that includes your download link, just in case you want to access your product later or from another device.
If you don’t see the email within a few minutes, please check your Spam or Promotions folder — sometimes it hides there.
Your files are usually available immediately after checkout. In rare cases where there’s a delay (for example, if there’s a payment verification issue), you’ll still receive your download link as soon as your payment clears.
If something goes wrong — maybe the link isn’t opening, or you didn’t receive the email — don’t worry. Just send us a message at support@thedbcrew.com, and we’ll make sure you get your files quickly.